People in Ohio, Michigan and 15 other states found themselves unable to use their food stamp debit-style cards on Saturday, after a routine test of backup systems by vendor Xerox Corp. resulted in a system failure.
At about 9 a.m. Saturday, reports from across the country began pouring in that customers’ EBT cards were not working in stores.
At 2 p.m., an EBT customer service representative told CBS Boston that the system was currently down for a computer system upgrade.
Xerox spokeswoman Jennifer Wasmer released further details later in the afternoon in an emailed statement.
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