The Office of Inspector General for Veterans Affairs just found staffers with the Los Angeles VA Regional Office improperly shredded numerous disability claims, tossing them in the trash rather than giving them proper review.
“We substantiated that the Los Angeles VARO staff was not following [policy] on management of veterans’ and other governmental paper records,” the IG interim report stated. “We found nine claims-related documents that the [Los Angeles VA Regional Office, VARO] may have shredded prior to our review, we found nine claims-related documents that VARO staff incorrectly placed in personal shred bins for non-claims related documents.”
So what does that mean for veterans’ care? The inspectors found “eight of the nine documents” that were shredded “had the potential to affect veterans’ benefits.” – See more at: https://specialoperationsspeaks.com/current-news/va-under-fire-for-tossing-claims-in-trash#sthash.HnsdLKSu.dpuf
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